TERMS OF SERVICE

Last Updated: May 22, 2026 — Crown Heights Holdings L.L.C. | My Blue Collar AI

1. Agreement To Terms

By accessing or using the services provided by My Blue Collar AI, a service of Crown Heights Holdings L.L.C. ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree, do not use our services.

2. Description Of Services

My Blue Collar AI provides AI-powered voice answering, chat, lead capture, appointment booking, and CRM automation services for trades and home service businesses. Services are provided on a monthly subscription basis.

Service tiers include:

• Starter ($97/month) — AI missed call text-back and lead capture
• Pro ($297/month) — AI voice answering, chatbot, CRM, and appointment booking
• Full Stack ($497/month) — All Pro features plus review automation and follow-up sequences

3. Subscriptions & Billing

Your first payment covers both setup and your first month of service. Subsequent payments are billed monthly on the same date. All payments are processed securely through Stripe.

Subscriptions automatically renew each month until cancelled. You may cancel at any time with 30 days written notice to tony@mybluecollarai.com. No refunds are issued for partial months.

4. Setup & Onboarding

Upon receipt of payment, we will begin configuring your AI system. Standard setup is completed within 3-5 business days. You agree to provide accurate business information necessary for configuration including business name, services offered, service area, and hours of operation.

5. SMS Messaging Program Terms

My Blue Collar AI — AI-Powered Call Answering & Appointment Booking SMS Program

By opting in to our SMS program, you consent to receive transactional text messages from Crown Heights Holdings L.L.C. DBA My Blue Collar AI including appointment confirmations, booking details, and service follow-up communications.

1. You can cancel the SMS service at any time. Simply text STOP to 855-626-5627. Upon sending "STOP" we will confirm your unsubscribe status via SMS. Following this confirmation you will no longer receive SMS messages from us. To rejoin, sign up again at mybluecollarai.com and we will resume sending SMS messages to you.
2. If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to tony@mybluecollarai.com or 855-626-5627.
3. Carriers are not liable for delayed or undelivered messages.
4. Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service interactions. For questions about your text plan or data plan, contact your wireless provider.
5. For privacy-related inquiries, please refer to our privacy policy: mybluecollarai.com/privacy.html

6. Client Responsibilities

You agree to:

• Provide accurate and complete business information for AI configuration
• Ensure compliance with applicable laws in your jurisdiction
• Not use our services for unlawful purposes
• Maintain accurate contact information for billing and support
• Notify us promptly of any changes to your business that affect the AI configuration

7. Acceptable Use

You may not use our services to:

• Send spam, unsolicited messages, or deceptive communications
• Violate any applicable federal, state, or local laws
• Infringe on the rights of third parties
• Conduct fraudulent business activities
• Resell or sublicense our services without written permission

8. Service Availability

We strive to maintain 99% uptime for all AI services. Scheduled maintenance will be communicated in advance where possible. We are not liable for service interruptions caused by third-party providers including telecommunications carriers, GHL platform outages, or force majeure events.

9. Intellectual Property

All content, branding, AI configurations, and systems provided by My Blue Collar AI remain the intellectual property of Crown Heights Holdings L.L.C. You retain ownership of your business data and customer information.

10. Confidentiality

We treat all client business information as confidential. We will not disclose your business information or customer data to third parties except as required to deliver our services or comply with legal obligations.

11. Limitation Of Liability

To the maximum extent permitted by law, Crown Heights Holdings L.L.C. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount paid by you in the 30 days preceding the claim.

12. Disclaimer Of Warranties

Our services are provided "as is" without warranty of any kind. We do not guarantee specific business results, lead volumes, or revenue outcomes. Results vary based on your business, market, and implementation.

13. Termination

Either party may terminate the service agreement with 30 days written notice. We reserve the right to terminate immediately for violations of these Terms, non-payment, or unlawful use of our services. Upon termination, your AI systems will be deactivated and your data retained for 30 days before deletion.

14. Governing Law

These Terms are governed by the laws of the State of Florida. Any disputes shall be resolved in the courts of Pinellas County, Florida.

15. Changes To Terms

We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance. We will notify active clients of material changes by email.

16. Contact Us